Quality Management System
 | Quality management system is a basis of the management system of the Scientific Production Company “Doza”.
The Quality Manual is a principal and guiding document of the Quality Management System.
The following processes are defined: processes necessary for the QMS, their coordination and sequence; criteria and methods for ensuring effectiveness of realization of and control over these processes; procedures for supply of resources and information, necessary for support of and control over these processes; procedures for monitoring, measurement and analysis of these processes; measures for achieving planned results and continuous improvement of these processes.
The basis for activity, functioning and continuous improvement of the Quality Management System in accordance with principles and requirements of international standards at the Scientific Production Company “Doza” is represented by the Quality Policy.
Quality of products and services offered by the SPC “Doza” is ensured by responsibility of each employee for results of his/her activity and for the success of the company in general.
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Our priorities:
- creative approach to activity;
- team spirit in work;
- readiness for changes.
| Our values:
- company employees which form its intellectual resource and capital;
- image of the company.
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Strategic goals:
Winning and building up a leading position on the market of goods and services in the sphere of radiation protection, among major developers and producers. Formation and building up the company image as a leading developer in the sphere of radiation instrumentation and reliable supplier of innovative, competitive and complying with requirements instruments and equipment.
Principles for achieving goals:
Continuous analysis of demands, requirements and expectations of customers so that to ensure the company’s ability to supply products and provide services which also comply with corresponding national and international standards. Monitoring of the government requirements and adherence to them. Exhibiting high standards and maintaining mutually beneficial relationships with suppliers. Continuous training and upgrading skills of the company’s staff. Involvement of the staff into continuous perfection of management and production processes. Perfection of the system of staff motivation, development of the corporate culture and improvement of working conditions for the employees. Perfection of the scientific and technical basis and increasing efficiency of scientific and technical works. Examination of new developments of competitors appearing on the market. Examination of requirements of governmental customers, identification of expectations, interests and demands with the purpose of manufacturing products, which will satisfy the said customers. Continuous perfection of the Quality Management System according to the principals of the GOST R ISO 9004-2005, GOST RB 15.002-2003.
Compliance with the requiements of the Quality Management System and continuous increasing of its efficiency is the guarantee of stability of high quality of works performed. For the purposes of feedback with the customer we offer the Customer Satisfaction Questionnaire.
